* BENEFIT FROM OUR FIRST LEVEL SUPPORT SERVICE - NO WAITING FOR SECOND OR THIRD LEVEL SUPPORT TEAMS TO INVESTIGATE MATTERS
* FRIENDLY AND EFFICIENT SERVICE
* A COMPANY THAT DOES AND NOT JUST TALKS
Friday, July 29, 2011
Wednesday, July 20, 2011
CANON INK SUPPLIES
WEB ACTIVE SUPPLIES SHARKIES PLUMBING WITH INK FOR THEIR CANON MP240 PRINTER.
INK CARTRIDGES:
INK CARTRIDGES:
CANON CLI-511 COLOUR INK TANK
CANON PG-510 BLACK INK TANK
Friday, July 15, 2011
Pinnacle Studio render problems
To all users of Pinnacle Studio software experiencing render problems when attempting to "Make Movie". If your Pinnacle crashes or "Make Movie" crashes with error attempt to clean the Temporary Render folder located under
Windows 7: C:\ProgramData\Studio 14\Data\Render
Windows XP: C:\Documents and Settings\All Users\Application Data\Studio 14\Data\Render
I render loads of video and find that i need to empty this folder by simply performing
- Select All (Ctrl-A) and Shift-Delete to permanently delete these temporary files.
After emtpying / cleaning this folder - my video render with no errors!!!!
Pinnacle Sudio 14 render problems resolved.
Windows 7: C:\ProgramData\Studio 14\Data\Render
Windows XP: C:\Documents and Settings\All Users\Application Data\Studio 14\Data\Render
I render loads of video and find that i need to empty this folder by simply performing
- Select All (Ctrl-A) and Shift-Delete to permanently delete these temporary files.
After emtpying / cleaning this folder - my video render with no errors!!!!
Pinnacle Sudio 14 render problems resolved.
Thursday, July 7, 2011
Remote Access
There will always come a time when one needs to either access a friends computer or gain access to a computer for work or personal reasons and for this need many amazing feature rich remote access tools/software have become readily available.
* Teamviewer (usually requires someone to be on the other end to provide ID and password)
* Logmein (full access)
Of course both these programs require the computer to be powered on and connected to the internet!
* Teamviewer (usually requires someone to be on the other end to provide ID and password)
* Logmein (full access)
Of course both these programs require the computer to be powered on and connected to the internet!
Computer Specials
Web Active are selling out with Computer Specials to Meet your Pocket and Meet your Expectations!
Intel Tom Cove H55 motherboard powered by the Intel Core I3 Processor with
* 450W Power Supply
* 2Gb RAM,
* 500Gb Hard Drive space,
* DVD Writer, power cable, keyboard and mouse with
* Windows 7 Home Premium 64 bit
* VAT INCLUSIVE
and have a Web Active technician deliver it to your location and setup
ALL for only R4,500!
Order yours today for your Home / Home-Office / Work.
Loads of extra's available so contact Web Active for custom requirements or extras!
Intel Tom Cove H55 motherboard powered by the Intel Core I3 Processor with
* 450W Power Supply
* 2Gb RAM,
* 500Gb Hard Drive space,
* DVD Writer, power cable, keyboard and mouse with
* Windows 7 Home Premium 64 bit
* VAT INCLUSIVE
and have a Web Active technician deliver it to your location and setup
ALL for only R4,500!
Order yours today for your Home / Home-Office / Work.
Loads of extra's available so contact Web Active for custom requirements or extras!
Spyware / Malware Checks
If for some reason, your computer has just gradually got slower and slower - it could be a possible infection of spyware/malware.
Web Active recommend you scan your computer with either
MBAM (Malware bytes anti-malware) available at http://www.malwarebytes.org/ or the ever trusted Super Anti Spyware available at http://www.superantispyware.com/
Both freely available downloads and powerful effective tools.
Compatible with Microsoft Windows 2000, Windows XP Home and XP Pro, Windows Vista and the latest greatest Windows 7 !
Web Active recommend you scan your computer with either
MBAM (Malware bytes anti-malware) available at http://www.malwarebytes.org/ or the ever trusted Super Anti Spyware available at http://www.superantispyware.com/
Both freely available downloads and powerful effective tools.
Compatible with Microsoft Windows 2000, Windows XP Home and XP Pro, Windows Vista and the latest greatest Windows 7 !
SAIX BLACKLISTING
Web Active got the call. Yet antoher user unable to send email. Works great at the office but when at home, email will not send. Trying smtp.saix.net or smtp.dsl.telkomsa.net or private company mail server, email just will not send. A technician went to the clients house.
After many attempts at working with the initial setup, disabling Telkom Router Firewall, setting custom rules and port configurations the router was set back to factory default.
Internet working but still - problem sending email with Microsoft Outlook reporting SMTP mail server not available and various error codes!
Phoned the Telkom helpline on 10217 and spoke to first level support who confirmed the default standard tests.
After still not resolving the matter, was put through to Telkom second level support with a reference number. Second level support investigated the matter and reported that SAIX had blocked smtp sending due to a prior spam/malware infection from that ADSL username. Had to comply by running certain checks that night and then proceeded to phone Telkom support the following day.
The block was removed on that ADSL username, and 3 hours later with a router restart smtp mail was working once more!!! Client is now happy to be able to Send mails from the comfort of their home!
NEED AN SMTP MAIL FIX - CALL WEB ACTIVE SUPPORT on 021 556 4809 and we will be the resolution!
After many attempts at working with the initial setup, disabling Telkom Router Firewall, setting custom rules and port configurations the router was set back to factory default.
Internet working but still - problem sending email with Microsoft Outlook reporting SMTP mail server not available and various error codes!
Phoned the Telkom helpline on 10217 and spoke to first level support who confirmed the default standard tests.
After still not resolving the matter, was put through to Telkom second level support with a reference number. Second level support investigated the matter and reported that SAIX had blocked smtp sending due to a prior spam/malware infection from that ADSL username. Had to comply by running certain checks that night and then proceeded to phone Telkom support the following day.
The block was removed on that ADSL username, and 3 hours later with a router restart smtp mail was working once more!!! Client is now happy to be able to Send mails from the comfort of their home!
NEED AN SMTP MAIL FIX - CALL WEB ACTIVE SUPPORT on 021 556 4809 and we will be the resolution!
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